CASE STUDY

Turning BalaShoppa into a brand people trust

Brand strategy, identity and marketing for a retail app built for Africa's informal traders.

BalaShoppa

BalaShoppa is an inventory and sales management app built for informal retailers across Sub-Saharan Africa, giving spaza shops, market stalls, hawkers and small businesses the tools to manage and grow with confidence.


CLIENT
BalaShoppa

SECTOR
Retail tech

MARKET
Sub-Saharan Africa

SERVICES
Brand strategy, identity, marketing

STATUS
In closed testing


THE CHALLENGE

Informal retailers are expected to run professional businesses without the tools bigger retailers take for granted. BalaShoppa's founders had built an app to close that gap. What they needed was a brand that would earn the trust of people who are often wary of technology, before they ever opened the app.


"Dani transformed BalaShoppa from an app into a brand. She brought clarity to our ideas, built our marketing strategy, and created a voice that truly represents what we're building. Trusting her expertise was one of the best decisions I've made, and BalaShoppa is a far better product because of it."

– Julian Stanley, Founder, BalaShoppa